Front Office Agent (m|f|d)

Type & Duration of Employment: Year-round or seasonal position | Full-time or part-time

Days | Hours per Week: 3, 4, 5, or 6 days | 24, 30, 40, or 48 hours

Salary: 2700 gross per month (salary negotiable)

ZillerSeasons

• Completed vocational training as a hotel specialist, hotel clerk, or HGA (Hotel and Hospitality Assistant)
• Fluent in both German and English
• Experience working with computers and our programs
• Experience in guest relations
• Enjoy working with people from various nationalities and making their day better

Qualifications

• Handling and processing of all booking and reservation inquiries
• Check-in | Check-out
• Maintenance of the guest database
• Guest correspondence
• Handling concierge requests
• Assisting with and organizing guest requests on-site
• Active sales to guests
• Adherence to the Clean Desk Policy

Requirements

• Secure employment in a family-run business open year-round with dual environmental certifications
• Regulated working hours and accurate time tracking
• Benefit from attractive shift times and enjoy free afternoons and evenings or free mornings. Early shift from 6:30 AM to 3:00 PM, late shift from 2:30 PM to 11:00 PM
• Input into shift planning by submitting preferred days off
• Health, pension, social, and unemployment insurance starting from the first working day
• 13th and 14th-month salary
• Tip sharing
• Professional development and career advancement opportunities
• Diverse responsibilities and high appreciation of employees
• Accommodation in lovingly furnished team housing
• Free sports and fitness offerings with a personal trainer
• Attractive discounts on spa treatments | discounted overnight stays for family members at all ZillerSeasons properties
• Live and work where others vacation – the Zillertal offers numerous indoor and outdoor leisure activities

Employee Benefits